→ How 37signals handles customer service
37signals usually do things right, and customer service is not an exception. In December customers of their real-time chat application, Campfire, experienced downtimes and overall unstable behavior....
View Article→ Get it out there – Matt Mullenweg on shipping software
WordPress’ Matt Mullenweg on product releases – how to get your 1.0 product out there. What killed us was “one more thing.” We could have easily done three major releases that year if we had drawn a...
View Article→ Spotify revamps the Free and Open options
Spotify is a revolutionary service which has done most things right. A great native, desktop application and a companion iPhone/Android/other smartphones app makes it the most tasteful music streaming...
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→ Generalist specialists
Mark Otto brings up an interesting subject: how to widen your horizon into other areas than your main focus. He reference to a model of a ‘T’ letter, where your skills sit in in the vertical...
View Article→ I’m apparently a unicorn
If you’re looking for a designer who can come up with your identity, design your site, create UIs with great user experience for your web and mobile apps, and on top of that code his or her work in...
View Article→ Software is handcrafted
First, name one other thing in the world, he said, that is used by so many people and which is created entirely by hand? Stuff that is made by hand is hard to make, and even more hard to make well, and...
View Article→ Valve – the truly flat hierarchy company
One study, by researchers at the University of Iowa and Texas A&M University, found that teams of factory workers who supervised themselves tended to outperform workers in more traditional...
View ArticleThe Hawk catches the Sparrow
This is a blow to indie developers! No. No it’s fucking not. It isn’t as if there’s a limited supply of indie devs, and Google has just whittled another critical few into the bosom of corporate...
View Article→ “Twitter is the Benjamin Button of startups”
Andrey Petrov: Twitter is the Benjamin Button of startups. Born out of wisdom and insight in our daily social behaviour, completely changing the way we communicate. Soon grown into a heroic Atlas,...
View Article→ On the importance of knowing how to program
Derek Sivers writes about how great it is to know the basics of an area (here, it’s programming) in order to get basic stuff done yourself, instead of relying on your colleagues/employees/contractors....
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